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Well actually this pissed me off yesterday but I am still boiling about it - the library hires incompetents!!!!!!!!!!!!!!!!!!!!!!

I lost my student ID card earlier this week and that is what the library uses as a code to lend books. However, you don't need the card to borrow books, just any photo ID is good and they can find you in the system. So Wednesday when I went to the library, the woman who was at the lending counter sassed me that I needed to get a new card, and I told her that I was kind of waiting for someone to find it and bring it to the lost & found. Anyway, she *very* reluctantly let me borrow the books I wanted.

So yesterday I return to borrow more books. Lucky me, it was the same woman working there. So I take out my driver's permit, and she looks at me and says, "Oh you still haven't found your card???" So I say no, to which she says, "Well I'm going to freeze your account so that if someone finds your card, they won't be able to borrow books on your account." (Not that it matters, I am at my borrowing limit!!!) Then she continues and says, "But then I won't be able to lend you these books."

Now seriously, is she telling me that she can't freeze my account *after* she lent me the books??????????????? After I made that point, she sassed me more but dammit I wasn't leaving without the books!!! Finally, I have my books but I need a new card to borrow more...

Grrrrrrr she's supposed to be there to help students!!! Not make their life hell!!!